I'm a specialist in UX, strategy, and management, providing expert consulting services.

With more than two decades of practice in business problem-solving, I have a proven track record of boosting profitability and operational efficiency, supporting businesses within the mental health and wellness sectors.

My focus lies in crafting holistic user-business-technology experiences.

In my day-to-day work, I lead comprehensive user research, offer strategic insights that champion user needs, and mentor teams in UX & marketing to drive growth. I also deliver workshops and webinars, and bridge communication between delivery teams to ensure project success.

While I work closely with entrepreneurs and business leaders to develop impactful UX strategies, I'm also available for smaller projects—devising the optimisation of websites, mobile and web apps, and marketing strategies to boost user engagement.

My work extends to academia – I lecture and speak at universities and colleges, working alongside computing lecturers to shape and inspire the next generation of professionals!

Learn more about my journey →

Consulting

Strategising

Mentoring

Analysing

Auditing

Design Thinking

Coordinating

Researching

Public Speaking

IN THE SPOTLIGHT

MY BACKGROUND

Since 2008, well before the smartphone boom, I've advocated humane technology and proactively improved user experiences. Following the publication of my first book, I also began sharing my expertise as a guest speaker.

On my lifelong learning quest, I led teams, projects and research across diverse sectors. I've played a key role in designing and overseeing the development of numerous brands and web and mobile apps from the ground up. From crafting 3D audio museum tours for the visually impaired to securing first place in Google Startup Weekend for my team, I've consistently embraced unconventional challenges.

Ultimately, with a strong foundation in technology and a deep interest in psychology, my career has spanned all stages of product development, leading me to roles in senior management.

Which areas of your organisation may require my support?

I excel in coordination. I achieve that by organising and overseeing diverse activities, tasks, and projects to ensure efficient collaboration and goal attainment. By playing a vital role in managing resources, optimising processes, mitigating risks, promoting teamwork and fostering communication between various teams and departments, I ensure smooth execution and contribute to the organisation's overall success.

As someone experienced in mentorship and skilled in specific domains, I offer guidance, knowledge, and support through a semi-structured approach. I actively listen and pose questions to challenge my mentees, aiding them in identifying their path.

My inspirational and educational public speaking goes beyond simply advocating for an idea. It's a transformative journey that guides listeners from A to B, while igniting curiosity and expanding their awareness with new ideas, vision, and an element of fun.

Last but not least, I'm well-versed in research methodologies & data analysis. I adopt user interviews, academic paper reviews, & usability testing. By developing robust UX & marketing strategies, I enhance user & employee experiences in alignment with business goals.

Do you have a project in mind?

TESTIMONIALS

Don't just take my word for it – here's what my clients and colleagues say.

Testimonials

LATEST BRAND & WEB DESIGN

Contact Paula

Let's start by discussing your goals & needs