Terms & Conditions • Studio Pa'a

Studio Pa’a reserves the right to change, modify, update, add, or remove portions of the terms and conditions at any time without prior notice. Please check this page regularly for updates. By continuing to use the studio’s services after the posting of changes to the terms and conditions, you agree to the revised Terms.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the rest will remain in full force and effect.

1. Defined Terms

“studio” – refers to Studio Pa’a, operated by Miss Paula K Kaminska, a sole trader registered in England.
“this website” – any part of the Studio Pa’a website, including associated subdomains, alternate domains, and any files or communications sent from or hosted by the website.
“content” – graphics, images, animations, text, code, and other materials displayed on or delivered through the website or the studio’s work.
“the client” – any person, company, or representative engaging the studio’s services.
“proposal”, “estimate”, “(project) brief” – refers to any document or communication from Studio Pa’a outlining the work to be done, including the scope, deliverables, costs, and timelines
“services”, “the work” – refers to any creative, digital, or consultancy services provided by the studio for the client, including but not limited to:
- UX/UI design, branding, and visual design
- Illustration and graphic assets
- Websites, mobile apps, and interactive prototypes
- Specification documents, wireframes, user flows, and research reports
- Code, development assets, and technical implementation support
- Advertising, marketing materials, and digital campaigns
- Any other agreed creative, digital, or consultancy services
“goods” – refers to any physical products, materials, or items supplied or created by Studio Pa’a as part of the project
“rights” – refers to all intellectual property rights, including copyright, design rights, trademarks, patents, and any other rights in the materials or work produced by Studio Pa’a.

2. Use of This Website

By using this website, you agree to comply with and be bound by these Terms & Conditions.

2.1 Accuracy

Studio Pa’a takes reasonable care to ensure the information on this website is accurate; however, the studio does not guarantee accuracy or completeness and reserves the right to change it at any time without notice. The website is provided “as is”, and the studio makes no representations or warranties regarding the content, performance, or suitability of the website for any purpose. Studio Pa’a does not guarantee that the website is free from viruses, or that its content will be accurate, up to date, uninterrupted, or error-free.

2.2 Liability

Studio Pa’a accepts no liability for any loss or damage arising from your use of this website or its content, including indirect or consequential losses such as lost profits, lost data, or other related impacts. Nothing in this clause affects liability for death or personal injury caused by the studio’s negligence or that of its agents, as required by UK law.

2.3 Indemnity

You agree to indemnify and not hold Studio Pa’a responsible for any claims or losses resulting from your breach of these terms and conditions.

2.4 Copyright

All content on this website is the property of Studio Pa’a and protected by copyright. You may not reproduce, distribute, or republish any content without the studio’s written permission.

2.5 External Links

This website contains links to other websites and resources that are not controlled by Studio Pa’a, and as such the studio assumes no responsibility for the content of these websites and resources, or for any loss or damage caused by their use. Any link present on this website does not indicate any endorsement by Studio Pa’a or any association with the linked website or resource.

2.6 Governing Law

These Terms & Conditions are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.

3. Email Terms

3.1 Confidentiality

Emails from Studio Pa’a may contain confidential information. If you receive one in error, please delete it immediately.

3.2 Content and Liability

Opinions expressed in emails are those of the author and not necessarily those of Studio Pa’a. While the studio takes precautions against viruses, it accepts no liability for any damage caused by email communication.

3.3 Estimates Sent by Email

Cost estimates sent by email are subject to the same conditions as formal estimates.

4. Terms of Service

4.1 Cost Estimates

Estimates are based on information provided at the time of quoting. Any changes to the brief or scope may require a revised estimate. Estimates are valid for 30 days.

4.2 Contract

Agreement to proceed (by email, in writing, or verbally) constitutes a binding contract between the client and Studio Pa’a.

4.3 Client Responsibility

The client is responsible for providing all materials (text, images, logos, videos, or other assets) in a timely manner to enable Studio Pa’a to deliver the work within the agreed schedule. The client must also provide timely feedback and approvals as required.

The client is responsible for proofreading and ensuring the accuracy of all content supplied to the studio. All materials provided must comply with applicable laws and regulations.

The client warrants that any materials supplied do not infringe the intellectual property or other rights of any third party and agrees to indemnify and hold Studio Pa’a harmless from any claims, losses, or liabilities arising from a breach of this warranty.

4.3 A Confidentiality

Both parties agree to keep confidential all non-public information shared during the project, except where disclosure is required by law.

4.3 B Client Review & Timelines

The client is responsible for reviewing all deliverables and raising any written issues within 7 days of receipt. If no response is provided within this period, the deliverables will be deemed accepted. Delivery timelines for the project depend on the timely provision of materials, feedback, and approvals from the client.

For printed materials, a small margin of error in quantities of up to 5% is considered acceptable. The studio will use reasonable care to ensure accuracy, but the client acknowledges that such minor variations are normal in production processes.

4.4 Intellectual Property & Licensing

All materials, designs, files, and work produced by Studio Pa’a remain the studio’s property until all invoices related to the project have been paid in full. The client’s licence to use the work takes effect only once full payment has been received.

Studio Pa’a retains ownership of all source files, working files, and underlying assets unless otherwise agreed in writing. The client’s licence is limited to the specific uses agreed in the Project Brief and does not extend to any other use without prior written consent from Studio Pa’a.

Unless exclusivity is requested in writing, for example via a signed NDA, Studio Pa’a reserves the right to showcase the work in its portfolio, on the studio website, or for other self-promotional purposes. Any exclusivity agreement must be documented in writing.

4.5 Amendments and Revisions

Revisions are not included within the agreed project scope. Any changes beyond the original brief may be considered “out of scope” and will be quoted separately.

4.6 Cancellation

Either party may terminate the project by providing written notice if the other party breaches these Terms or becomes insolvent.

The client may also cancel the project with at least 14 days’ written notice. In such cases, the client remains responsible for payment for all work completed up to the cancellation date, as well as any non-recoverable or committed expenses incurred by the studio.

4.7 Maintenance & Security

Studio Pa’a is not responsible for security breaches, data loss, or downtime on client-hosted systems. Clients are responsible for maintaining backups and passwords.

4.8 Compliance

It is the client’s responsibility to ensure that their website, designs, or materials comply with all relevant laws and regulations (for example, accessibility, e‑commerce, and advertising standards). Studio Pa’a recommends that clients seek legal advice to ensure full compliance.

4.9 Liability & Force Majeure

4.9 A Defects and Errors

If the work contains defects, the studio’s responsibility (if any) is limited to correcting them within reasonable capability. Studio Pa’a accepts no liability for any loss or damage caused by errors, omissions, or inaccuracies in the work, or from using, accessing, or being unable to use the work.

4.9 B Force Majeure

Studio Pa’a shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure is caused by events beyond the studio’s reasonable control, including but not limited to: fire, floods, strikes, illness, pandemics, cyberattacks or other IT failures, supplier or shipping delays, or acts of God. In such cases, performance deadlines will be extended by a reasonable period to account for the delay.

4.9 C Liability for Use and Downloads

Studio Pa’a is not liable for any damage caused by downloading materials, information, data, text, images, video, or audio from the work or from any linked website or server. While all files and systems are regularly checked for viruses, Studio Pa’a accepts no liability for any damage to computers, hardware, software, data, or other property caused by accessing or receiving any material provided by the studio.

4.9 D Limitation of Liability

Total liability of Studio Pa’a for any claim arising from the project is strictly limited to the fees paid for that project. Studio Pa’a is not liable for any indirect, consequential, or economic losses, including but not limited to lost profits, lost data, or business interruption. All implied warranties, including fitness for purpose, are excluded to the maximum extent permitted by law.

4.10 Discounts & Offers

Studio Pa’a may withdraw special offers or discounts at any time. Offers cannot be applied retroactively or combined with other discounts.

5. Payment Terms

5.1 Payment Due

Invoices are payable by bank transfer within 15 days of issue unless otherwise agreed in writing. In some cases, up-front or staged payments may be required, for example a 50% deposit prior to starting work, with the balance payable on delivery.

5.2 Additional Expenses

You agree to reimburse Studio Pa’a for any reasonable additional expenses incurred during the project, including but not limited to stock images, fonts, music licences, printing, hosting, other third-party costs, and travel. These expenses may be billed separately or included on the invoice.

5.3 Work Beyond Scope

Any work requested outside the agreed project scope will be billed separately at studio’s standard hourly rate.

5.4 Cancellation

If the project is cancelled by the client, payment will be due for work completed up to the date of cancellation, including any non-recoverable expenses.

5.5 Late Payment

Late payments may incur interest charges in line with UK late payment legislation. Studio Pa’a reserves the right to recover any reasonable costs incurred in the collection of overdue amounts, including legal fees.

5.6 Disputes

Invoices must be paid in full according to the agreed payment terms. If a client wishes to dispute any part of an invoice, they must notify Studio Pa’a in writing within 7 days of receipt, clearly specifying the nature of the dispute. Payment of undisputed amounts remains due, and clients may only withhold amounts reasonably disputed in good faith, in accordance with their statutory rights under UK law. Studio Pa’a will work in good faith to resolve any valid disputes promptly.